Terms and Conditions of Purchase for Bènie Underwear

Last Updated: 2025

These Terms and Conditions (“Terms”) govern your use of the website www.benieunderwear.com (“the Site”) and the purchase of products from Bènie Underwear (“we”, “our”, or “us”). By placing an order with us, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. Please read these Terms carefully before making a purchase.

1. General Information

  • Seller: Bènie Underwear, located at 1040 Regency Place, Sewell, NJ 08080.
  • Contact Information: For any questions regarding orders or our products, please contact us at contact@benieunderwear.com or (856) 899-4220

2. Orders and Order Acceptance

  • By placing an order on our website, you are offering to purchase a product subject to these Terms.
  • All orders are subject to availability and confirmation of the order price.
  • Once you place an order, we will send you an order confirmation via email. This is not an acceptance of your order but an acknowledgment that we have received it.
  • Your order will be accepted when we process your payment and ship your item(s). At that point, a binding contract will be formed between you and us.
  • We reserve the right to refuse any order at our sole discretion, including in cases where the payment cannot be processed, or where the product is out of stock.

3. Pricing and Payment

  • All prices displayed on the Site are in dollar and may be subject to change without notice.
  • Prices do not include applicable taxes or shipping costs, which will be added at checkout.
  • Payment Methods: We accept payments via Apple Pay, Google Pay, and all major credit cards (or any other payment provider we may offer). By using these services, you agree to be bound by their respective terms of service and privacy policies.
a.  Apple Pay:
  • Apple Pay is a secure payment gateway that allows you to pay for your purchases using an Apple Pay account or credit/debit card.
  • By selecting Apple Pay as your payment method, you agree to Apple Pay’s terms and conditions, which can be found at Apple Pay Terms and Conditions.
b.  Google Pay:
  • Google Pay is a secure payment gateway that allows you to pay for your purchases using a Google Pay account or credit/debit card.
  • By selecting Google Pay as your payment method, you agree to Google Pay’s terms and conditions, which can be found at Google Pay Terms and Conditions.

4. Shipping and Delivery

  • We offer shipping from multiple shipping carrier to provided you the lowest rate possible. Shipping costs are calculated based on the weight and size of your order and your delivery location.
  • Delivery times may vary depending on your location, but we will do our best to ship your order as quickly as possible.
  • We are not responsible for delays caused by the shipping carrier or other factors outside our control.
  • Once your order has been shipped, you will receive a tracking number via email (if applicable).

5. Returns, Refunds, and Cancellations

a. Returns:
  • We accept return requests within 48 hours of receiving your order, provided that the items are in their original condition, unused, and with the original packaging.
  • To request a return, please contact us at contact@benieunderwear.com to initiate the process. Return shipping costs are the responsibility of the customer unless the item is defective or an error was made on our part.
b. Refunds:
  • Refunds will be issued to the original payment method once the returned item is received and inspected.
  • If the product is defective or damaged, you will be entitled to a full refund, including any applicable shipping charges.
c. Cancellations:
  • You may cancel your order before it is shipped by contacting us at contact@benieunderwear.com. Once your order has been shipped, it can no longer be canceled, but you may return the product (if applicable).

6. Product Descriptions and Availability

  • We make every effort to ensure that the descriptions, images, and prices of products on the Site are accurate. However, we do not guarantee that the content on our Site is error-free, complete, or current.
  • If a product is listed at an incorrect price or with incorrect information due to a typographical error or other mistake, we reserve the right to cancel or refuse the order at our sole discretion.

7. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and software, is the property of Bènie Underwear or its content providers and is protected by copyright and intellectual property laws.
  • You may not use any of our content for commercial purposes without prior written consent.

8. Limitation of Liability

  • To the maximum extent permitted by law, Bènie Underwear shall not be liable for any damages arising from the use or inability to use our Site, products, or services, including but not limited to direct, indirect, incidental, or consequential damages.

9. Privacy

  • We respect your privacy and are committed to protecting your personal information. For more information about how we collect, use, and protect your data, please refer to our Privacy Policy.

10. Governing Law

  • These Terms and Conditions are governed by the laws of the State of New Jersey, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall be resolved in the competent courts of New Jersey.

11. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. By continuing to use our Site after any changes are made, you accept and agree to those changes.

12. Contact Information

If you have any questions about these Terms and Conditions or need assistance with your order, please contact us at: